Personal Agents in Ecom
In this episode, Jack and David dig into personal AI agents: what they are, how to set one up, and what they can actually do for a small ecom brand.
Jack walks through his Hermes agent running on his Mac mini. It’s connected to Slack, Shopify, Klaviyo and his team’s project management tool. It handles returns, buys international shipping labels, answers “where’s my order?” tickets, and turns creator videos into invoices.
David is setting up his own agent after his part-time VA moved on, and he asks the questions every founder will have: where do you start, and how do you stop it leaking financial data into a customer conversation?
They also cover guardrails and sandboxing, how bad actors might try to trick AI agents, and whether you’re running an ecom brand or a software shop. If you’ve been wondering where to start, this one’s for you.
📢 Enjoyed the episode?
Thanks for listening! Leave a review on your favorite podcast platform and share it with fellow ecom founders! Your support helps us keep it real.
💬 Join the Conversation:
• Jack on X: @jackinprogress
• David on X: @austriker27
📩 Got feedback or topic ideas?
Leave a comment or email us at [email protected]
🌎 Join the Underdog Ecom Community:
Apply here → underdogecom.com
🎧 More from Underdog Ecom:
Website: https://underdogecom.com
Podcast: https://podcast.underdogecom.com
Jack walks through his Hermes agent running on his Mac mini. It’s connected to Slack, Shopify, Klaviyo and his team’s project management tool. It handles returns, buys international shipping labels, answers “where’s my order?” tickets, and turns creator videos into invoices.
David is setting up his own agent after his part-time VA moved on, and he asks the questions every founder will have: where do you start, and how do you stop it leaking financial data into a customer conversation?
They also cover guardrails and sandboxing, how bad actors might try to trick AI agents, and whether you’re running an ecom brand or a software shop. If you’ve been wondering where to start, this one’s for you.
📢 Enjoyed the episode?
Thanks for listening! Leave a review on your favorite podcast platform and share it with fellow ecom founders! Your support helps us keep it real.
💬 Join the Conversation:
• Jack on X: @jackinprogress
• David on X: @austriker27
📩 Got feedback or topic ideas?
Leave a comment or email us at [email protected]
🌎 Join the Underdog Ecom Community:
Apply here → underdogecom.com
🎧 More from Underdog Ecom:
Website: https://underdogecom.com
Podcast: https://podcast.underdogecom.com
